Privacy policy

Last Updated: June 28, 2026

1. LEGAL ENTITY INFORMATION

This website is operated by Trevano Solutions S.R.L.

Company Name: Trevano Solutions S.R.L.

Registration Number: J2025041588009

VAT Number: 51950960

Registered Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36

Contact Email: service@waester.com

2. INTRODUCTION

We are committed to providing a safe, enjoyable online shopping experience. This Privacy Notice explains what information we collect, how we use and share it, and how you can control it. By using our Services, you acknowledge the practices described herein. For users in the EU (EEA ), this Notice describes your rights under the GDPR.

3. INFORMATION COLLECTION

We collect information through:

Direct Interactions: Purchases, account creation, newsletter sign-ups, surveys, and customer support inquiries.

Third-Party Information: Data provided by you about third parties (e.g., gift recipients).

Automated Technologies: Cookies, pixel tags, and log files to collect browser type, IP address, and usage statistics.

External Sources: Data from social networks or address validation services to supplement our records.

4. COOKIE POLICY & TRACKING

We utilize four categories of cookies:

Strictly Necessary: Essential for site functionality (No consent required).

Performance: Anonymous site usage analysis (Consent required).

Functionality: Personalization of preferences (Consent required).

Targeting: Ad relevance and effectiveness (Consent required).

Management: Users may adjust settings via our cookie banner or browser tools.

5. DATA PROCESSING (GDPR LEGAL BASES)

We process your personal information only under valid legal bases:

Purpose	Legal Basis (GDPR Art. 6)
Order fulfillment, shipping, refunds	Performance of a contract
Site improvement and analytics	Legitimate interest
Marketing materials and newsletters	Consent (Opt-in)
Fraud prevention and site security	Legal obligation / Legitimate interest

6. DATA SHARING & THIRD PARTIES

We share data only when necessary and in accordance with the GDPR:

Affiliates: Within the Waester group.

Service Providers: Payment processors, logistics carriers, and analytics tools (subject to Data Processing Agreements).

Legal Compliance: To respond to lawful government requests or protect rights/property.

Business Transfers: In the event of reorganization, sale, or bankruptcy.

7. YOUR GDPR RIGHTS

As an EU/EEA/Swiss resident, you have the following rights:

Access & Rectification: Right to view and correct your data.

Erasure: Right to request deletion ("Right to be Forgotten").

Restriction & Portability: Limit processing or receive data in a structured format.

Objection & Withdrawal: Object to processing or withdraw consent at any time.

Complaint: File a complaint with your local Data Protection Authority.

Contact: Email service@waester.com with the subject: “GDPR Privacy Rights Request”.

8. COMMUNICATION CHOICES

We require explicit opt-in consent for marketing communications. You may opt out at any time by clicking the "unsubscribe" link in our emails or contacting our support team directly.